Website information
Terms & Conditions
Last updated: October 16, 2026
1. Operator and scope
This website is operated by Rob Snider, trading as Coach Rob, in Ontario, Canada. These Terms & Conditions apply to use of this website, its enquiry forms and free resources. Review them before using those features. Paid coaching, app access and purchases may have additional terms presented in a separate agreement or checkout. Contact robsnider.abc@gmail.com with questions.
2. Website resources and coaching enquiries
The website describes coaching services and provides fitness information, client examples and the free 40+ Performance Check with on-site results and downloadable seven-day plans. An application or quiz submission is an enquiry, not acceptance into coaching, a booking confirmation or a contract to purchase services. Coaching availability and suitability must be confirmed separately.
One-on-one coaching provides individualized support under the agreed service terms. Move & Thrive is a more affordable app-based option with a different level of individual attention; its specific features, price and access terms are those disclosed by the app at purchase. A free assessment or download does not entitle you to ongoing coaching or app membership.
3. Eligibility and accurate information
The website’s coaching enquiries and training resources are intended for adults aged 18 or older. Provide accurate information and submit only information you are authorized to share. This website does not create a user account; separate client-portal, shop or app accounts are governed by their applicable registration terms. Keep credentials for those services private.
4. Fitness, nutrition and medical safety
The website, quiz and downloadable plans are educational coaching resources, not medical diagnoses, treatment, emergency services or individualized medical clearance. Nutrition information is not a substitute for advice from your doctor or another appropriately qualified healthcare professional. A quiz result does not establish that an exercise or diet is safe for your particular condition.
Consult a qualified healthcare professional before starting or changing exercise or nutrition practices if you have an injury, medical condition, symptoms or other concerns. Choose appropriate loads, follow equipment instructions, and stop if you experience pain, dizziness or unusual symptoms. Seek medical care when needed. Do not delay appropriate care because of anything on this website.
Exercise carries risks. Your decisions should take account of your ability, environment and professional medical advice. Nothing in this section waives rights or responsibilities that cannot lawfully be waived.
5. Results and testimonials
Progress varies with individual circumstances, health, consistency, training, nutrition and other factors. Testimonials and before-and-after images describe individual experiences, not typical or guaranteed outcomes. Neither the quiz nor an enquiry guarantees a particular physique, weight change, performance result or place in coaching.
6. Payments, renewals, cancellations and refunds
Completing the free Performance Check or submitting an application does not authorize a charge. Prices, currency, taxes, payment schedules, service duration, cancellation procedures and any refund terms must be disclosed in the applicable coaching agreement, product listing or checkout before purchase.
Where an app or service has recurring billing, the renewal frequency and cancellation process are governed by the terms accepted at that provider’s checkout. Review those details before subscribing. Do not assume that emailing this website alone cancels a subscription managed by another platform; use its disclosed cancellation process and contact Rob if you need help locating it.
For coaching changes, cancellations or refund requests, consult your agreement and contact robsnider.abc@gmail.com. For shop or app purchases, also use the relevant seller’s support and policy process. This website does not impose a blanket “no refunds” rule. Nothing here limits mandatory cancellation, refund, cooling-off or other consumer rights under applicable law, including Ontario consumer protection law where it applies.
7. Acceptable use and intellectual property
Use the website lawfully. Do not submit fraudulent or abusive enquiries, impersonate others, upload malicious material, interfere with security or availability, or harvest other people’s personal information.
Website text, branding, photography, designs and training materials are owned by Rob Snider or their respective rights holders. Free plans may be downloaded and printed for your own personal, non-commercial use. Do not resell, redistribute or present those materials, client photos or testimonials as your own without permission. Rights granted by applicable law remain unaffected.
You retain your rights in the information you submit. Providing an enquiry permits its use to respond and provide the requested service under the Privacy Policy; it does not grant a blanket right to publish your identity, photos or testimonial.
8. External services and links
Shopify, Studio / Move & Thrive, the separate client portal, Instagram and other linked services operate under their own terms and privacy notices. Check those before sharing information or purchasing. Their availability and features may change. This website does not process payment-card details through its enquiry forms and does not guarantee an external provider’s performance.
9. Availability and responsibility
Reasonable efforts are made to keep information useful and accurate, but content may contain errors, change or become unavailable. No uninterrupted-service guarantee is offered for this free website. A submission is not confirmed merely because you completed a form; if sending fails, try again or contact Rob directly. A provider’s acceptance does not guarantee delivery to a particular inbox.
To the extent permitted by applicable law, no guarantee is made that free website content will suit every individual or purpose. Responsibility for any loss must be determined under applicable law and any relevant service agreement. Nothing in these terms excludes non-excludable warranties, liability, statutory consumer rights, or responsibility that cannot legally be limited. There is no blanket waiver of liability for negligence or personal injury.
10. Ending use and restricting access
You may stop using the website at any time and remove its saved progress by clearing site data in your browser. Abusive, unlawful or security-threatening use may be blocked. Ending website use does not automatically cancel a paid agreement or external subscription. Requests about retained personal information are handled under the Privacy Policy.
11. Applicable law and disputes
These website terms are governed by the laws of Ontario and the applicable federal laws of Canada, subject to mandatory protections that apply where you live. They do not remove a consumer’s right to bring a complaint or proceeding in a legally available forum. Please first contact robsnider.abc@gmail.com so concerns can be discussed. If part of these terms is unenforceable, the remaining provisions apply to the extent permitted by law.
12. Changes and contact
Revisions will appear on this page with an updated date and apply prospectively. Material changes to a paid service require the notice or agreement specified by the relevant contract and applicable law; changing this page does not silently rewrite an existing coaching agreement. For questions about these terms, contact Rob Snider at robsnider.abc@gmail.com.